Garmin.com

nüvi Battery PCB Recall

Garmin is voluntarily recalling certain nüvi devices that contain a specific battery that was manufactured by the battery supplier within a limited date code range. Garmin has identified potential overheating issues when certain batteries manufactured by the third-party battery supplier within a limited date code range are used in certain Garmin nüvi models with a specific printed circuit board (PCB) design. It appears that the interaction of these factors can, in rare circumstances, increase the possibility of overheating, which may lead to a fire hazard. Although there have been no injuries or significant property damage caused by this issue, Garmin is taking this action out of an abundance of caution.

The recalled devices include a small subset of the following nüvi model numbers:

  • nüvi 200W, 250W, & 260W
  • nüvi 7xx (where xx is a two-digit number)

You can determine your nüvi model number by looking at the label on the back or bottom of your nüvi.


Recall Already Submitted?

Recall instructions for Taiwan, China, Malaysia, Singapore, Indonesia, Thailand and other APAC countries.

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Your device has been recalled. Garmin will provide a free battery replacement and will cover the cost of shipping.

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   1.  Sign-in or create a new account.
   2.  Enter and verify your return shipping address.
   3.  Follow the return shipping instructions that will be provided in the e-mail confirmation. Be sure to add
       nuvirecall@garmin.com to your safe sender list to prevent it from being filtered as spam.

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Please enter mileage greater than 0 but less than 999,999.


Please enter your VIN and mileage.

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   VIN:  -
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You will now need to...
   1.  Verify the serial number entered matches the device, as it's critical to processing this recall.
   2.  Sign-in or create a new account.
   3.  Enter and verify your return shipping address.
   4.  Follow the return shipping instructions that will be provided in the e-mail confirmation. Be sure to add
       nuvirecall@garmin.com to your safe sender list to prevent it from being filtered as spam.

Continue
Your device has not been recalled.

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A detailed letter has been distributed to all Garmin customers of record for the devices that have been recalled. View Garmin nüvi® Product Safety Recall Letter

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